Are You Drowning In E-Mail ?

Learn to Reduce Email Overload By 54%the right time. For instance, Organizational Consistency
E-mail is Making You Stupid! At least, that's what aincludes things like eliminating multitasking, scheduling an
headline in the March edition of Entrepreneur Magazineemail appointment, and not opening your email program
claims. But that's not all... a survey from the Radicallmore than four times a day. When you do open your
Group says we are in for a 42% increase in e-mailinbox to check your mail, spend no more than 20
traffic between 2010 and 2012. If you think you get toominutes per session so you create a sense of
much email now, the survey projects that we'll go fromurgency to Decide, Do, Delegate, or Delete.
294 billion pieces of e-mail traffic to 419 billion. We're allOther proactive approaches and important behavior
drowning in a tsunami of e-mail overload!changes include making sure your software does not
The article in Entrepreneur Magazine put this issue intoautomatically open to the inbox folder and turning off
a perspective that every organization in the world cane-mail alarms. In addition, we teach the "four D" formula
understand. The cost to performance resulting fromfor managing e-mail overload. The four D concepts
this tsunami of e-mail (which I call the "digital deluge" ininclude understanding how to Decide when (date
terms of stress and hard dollars) is extraordinary.activate for the future), Do it now, Delegate it
Here's an example of the cost of this phenomena(collaborate or share the work), or Delete/Dump it.
from the article: "Computer chip giant Intel, for one, hasAn important way to reinforce behavior change is to
estimated that e-mail overload can cost largehave a clear path of best process behaviors mapped
companies as much as $1 billion a year in lostout. We use ten best practice processes that become
employee productivity. The intrusions are constant:routine behavior changes to manage the e-mail
each day a typical office employee checks e-mail 50overload beast. Here's a sample of a few of those
times and uses instant messaging 77 times, accordingtop ten best practices. Number one on the behavior
to Rescue Time, a time management softwarechange list is to convert your e-mails into tasks,
development company."appointments, and contacts. You can do this by
We, using the system, can reduce e-mail overload bylearning how to right'click, drag-and-drop, and insert
a whopping 54%. This figure is proven by post surveyhyperlinks.
averages of 225 client companies worldwide and overThe next process, and probably the most important, is
2,000 individuals who participated in our training forlearning how to clear your inbox every day. Don't use
using tool boxes such as Microsoft Outlook and Lotusthe inbox as a catch-all folder for everything you need
Notes. In the state of Alabama we were able toto work on. This one new behavior, habit, routine or
improve a global manufacture's e-mail overloadprocess creates controversy because some people
problem by improving results over 66%!we work with can have 1,000 or more e-mails in their
We employ a systemic process to accomplish suchinbox. The problem with having all of your e-mails
outstanding successes for our clients. Some of thestored this way is one day the corporate IT
strategies we deploy to beat this e-mail "digital deluge"department is going to clean out the servers to free
is first to work on changing behaviors. Mostup disk space and all that data will be wiped out.
interventions like this fail because too much focus is onThese software tools were designed to be contact
the tool and software. More focus must be placed onsensitive, so learn how to use folders like Contacts to
an individual's behavior, and most importantly, on thestore and activate tasks or appointments for follow up,
team or organization's behavior. We take a holisticand how to insert attachments with hyperlinks for
approach and work to change the team orfuture recall. The great thing about using this process is
organization's behavior to create "organizationalthat you can also use the Activities tab in Contacts to
consistency."get a list of every single activity you had with each of
"Organizational Consistency" simply means using theyour contacts. This is a little known tip that benefits
software tools proactively, not reactively. As a result,many leading organizations.
everyone is doing the right thing, for the right reason, at